Information to our clients
Dear Client,
We are writing to inform you about a recent incident that has affected our IT systems.
What has happened?
We have experienced an unexpected defect in our IT systems, resulting in temporary unavailability of our IT-related services. In connection with this, we have identified a potential data breach, where unauthorized access to certain data may have occurred.
As a result, we are currently unable to communicate via email.
What information may be affected?
At this time, we are investigating the scope of the incident. It may potentially involve standard customer information such as name, email address, and other contact details. We will inform you directly if we determine that your specific data has been affected.
What are we doing now?
We have taken a number of steps:
- Closed the affected access points and secured our systems
- Engaged external security experts to assist with the investigation
- Strengthened our monitoring and security measures
- Notified relevant authorities in accordance with applicable legislation
What should you do?
We recommend that you:
- Remain vigilant against suspicious emails or communications
- Contact us if you notice anything unusual
We apologize for any inconvenience this may have caused and take the situation very seriously. Your trust is important to us, and we are working diligently to resolve the current outage and to prevent similar incidents from occurring in the future.
If you have any questions, you are always welcome to contact us directly by phone +45 7444 1236
With kind regards
Peter Bendtsen
CEO
Petersen Tegl A/S